Service Delivery Center – Operations Associate Analyst

EY - San Antonio, TX 78299
EY - San Antonio, TX 78299
EY - San Antonio, TX 78299
Job Description
Our Service Delivery Center provides a broad range of integrated services to financial institutions, government clients and a breadth of other industries. Our Service Delivery Center is made up of high-performing US-based employees who work closely with our client serving professionals to deliver project-based support work to our clients.

Within the Service Delivery Center, our Operations segment is comprised of five main businesses: Financial Crimes Compliance (FCC), Government Public Sector, Project Management, Tax Services and Quality Assurance Testing. All five offerings provide variety, challenge, responsibility and the opportunity to realize your leader-ship potential. And with our commitment to “building a better working world” combined with a focus on help-ing our clients achieve tangible results, you can help us break new ground. Depending on your skills and interests, you will be specifically aligned to one of these offerings. While working effectively in a team environment, your projects will vary making every day interesting.

The opportunity
You could find yourself assisting clients to drive business-led and technology-enabled transformations across a broad range of business issues. You'll be part of a highly collaborative team where we'll need you to be able to learn on the job quickly and help us build something new and exciting within the business.

As part of the Financial Crimes Compliance (FCC) team, you'll be responsible for helping EY clients support op-erational processes to identify and report on unusual or potentially suspicious activity. Your work could include investigating a customer record and completing information on the research, reviewing transactions or evaluating suspicious activity on client accounts.

Work Locations: Jacksonville, FL


As part of the Government & Public Sector (GPS) team, you will have the opportunity to work in a practice that provides a broad range of integrated services to federal clients. You could find yourself assisting clients to drive business-led and technology-enabled transformations across a broad range of business issues and service offerings, such as: Assurance, Internal Audit, PI Finance, Technology Risk and Technology Consulting. All five offerings provide variety, challenge, responsibility and the opportunity to realize your leadership potential.

Work Locations: San Antonio, TX

As part of the Project Management team, you'll spend your time looking to validate the changes to client technology platforms to support the new capabilities that they are trying to take to market. This means we'll need you to interpret descriptions, understand the nuances of each project, write test scripts, design tests execute tests and thoroughly report on the results. On top of this, you'll need to be ready to interact with team members, and build positive client relationships across multiple levels. In return, you'll learn effective organization and time management skills, critical thinking skills, and the ability to work under pressure and adhere to project deadlines.

Work locations: Jacksonville, FL

As part of the Tax Services team, you'll spend your time supporting the Tax team, looking to deliver quality-assured tax related deliverables to support various teams within the FSO Tax Practice. Your work could include interacting with team members in our Global Delivery Center, analyzing data, and communication with external clients.

Work locations: Jacksonville, FL and San Antonio, TX

As part of the Quality Assurance Testing team you'll spend your time as part of an entrepreneurial team, looking to validate that changes to client technology platforms will support the new capabilities that they are trying to take to market. This means we'll need you to interpret descriptions, understand the nuances of each project, then write test scripts, design tests and also execute tests and thoroughly report on the results. On top of this, you'll need to be ready to interact with team members, and build positive client relationships across multiple levels. In return, you'll learn effective organization and time management skills, critical thinking skills, and the ability to
work under pressure and adhere to project deadlines.

Work locations: Alpharetta, GA; Jacksonville, FL; San Antonio, TX
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